Voice AI testing for real estate agents
Simulate thousands of buyer, seller, and tenant calls, scoring each against your rules for listing accuracy, lead qualification, and fair housing.
No credit card · 200 free credits
Vapi
Retell
LiveKit
Pipecat
ElevenLabs
OpenAISimulate
Simulate the calls your agent handles
Paste your agent prompt and RubricHQ generates happy paths, edge cases, and adversarial calls for each workflow — then runs them as real voice calls.
Lead qualification
Capturing budget, timeline, financing, and location from inbound buyers and sellers, including the ones who won't answer directly.
- Buyer won't share a budget but wants a showing
- Seller asks what their home is worth
- Caller is already working with another agent
- Investor asking about multiple listings at once
Showings and property questions
Booking tours and answering listing questions from the data you provide, without filling gaps with guesses.
- Showing requested for a listing that just went under contract
- Caller asks about HOA fees the listing doesn't include
- Reschedule to a time the listing agent is unavailable
- Question about school districts or neighborhood safety
Property-management maintenance
Logging tenant repair requests with the right unit and details, and escalating anything urgent to on-call staff.
- Tenant reports a gas smell or active leak at night
- Maintenance request for the wrong unit number
- Repeat request for a repair marked complete
- Caller asks to be let out of their lease early
Outcome metrics
Measure what success means in real estate
Every call gets scored, so these become rates you can track across every test batch and every production call.
Lead qualification rate
Budget, timeline, and contact details captured on every lead call.
Showing booking accuracy
Showings booked with property, date, and time confirmed back to the caller.
Containment rate
Calls completed without a transfer to a human agent.
Fair-housing pass rate
No steering or comments on who lives in a neighborhood.
Evaluate
What RubricHQ checks on every call
Each simulated or production call is scored with code-as-judge rules, LLM-as-judge metrics, and audio metrics — so a failure shows up as a failed metric, not a lost lead or a complaint.
Accurate property claims
Did the agent stick to the listing data, or did it invent details a buyer might rely on?
- Price, size, and availability match the listing
- Unknown details deferred to a human agent
- No steering or neighborhood characterizations outside policy
Qualification and booking
Every lead should leave the call qualified and every showing should land on the calendar correctly.
- Budget, timeline, and contact details captured
- Showing booked for the right property and time
- Hot leads handed off to a human agent
Urgent maintenance escalation
Emergency repairs shouldn't sit in a ticket queue. RubricHQ flags calls where yours did.
- Gas, fire, and flooding reports escalated immediately
- Unit and callback number read back
- Latency, dead-air, and interruptions measured per turn
Metrics to score every real estate call
Ready to run from the metric gallery
Custom metrics you can add
Callers to test against
Personas from the built-in library, with multi-language support.
From prompt to production in one platform
- 01
Simulate
Auto-generate scenarios from your prompt and run them as concurrent voice calls.
- 02
Evaluate
Score every call with code, LLM-as-judge, and audio metrics.
- 03
Optimize
Diagnose failures and prove prompt fixes before you ship.
- 04
Monitor
Score live production calls and get alerted in Slack or email when checks fail.
Real Estate voice AI testing FAQ
Can RubricHQ catch my agent making up property details?+
Yes. A prebuilt metric flags misrepresentation and false claims on every call, and you can add a custom metric that checks listing facts — price, size, fees — against the data in your agent's prompt.
Can it test fair-housing language?+
You can add a custom metric for it — for example, 'the agent does not describe neighborhoods by who lives there or steer callers toward or away from areas'. It is then scored on every simulated and production call. RubricHQ tests your agent's behavior; it is not legal advice.
Can it score my agent's outbound lead follow-up calls?+
Yes. Send production calls in through the API and they are scored like any test call — including a prebuilt calling-hours metric that checks the call started within an allowed window (09:00–18:00 UTC by default, editable in the metric's code).
Which voice platforms does it work with?+
RubricHQ connects to agents built on Vapi, Retell, LiveKit, and Pipecat, and can call any agent with a phone number. Production calls from other platforms can be sent in through the API for scoring.
Can it check that emergency repairs get escalated?+
Yes. Add an escalation metric once — for example, 'any report of gas, fire, or flooding is transferred to on-call staff' — and it is scored on every simulated and production call.
How much does it cost to try?+
It's free to start with 200 credits and no card required. Paste your agent prompt, generate scenarios, and run your first batch of simulated calls.
Test your real estate voice agent today
$0 to start — 200 free credits, no credit card. Connect your agent and run your first batch of test calls in minutes.
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