Test before launch
Simulate
Auto-generate scenarios & run calls
Evaluate
Metrics & transcript analysis
Optimize
AI-rewritten prompt improvements
Monitor in production
Monitor
Live production call observability
Co-Pilot
Ask your calls anything
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Voice AI testing · public beta

Catch hallucinations compliance gaps latency spikes broken handoffs silent dead-air hallucinations
before your customers do.

The voice AI testing platform for engineers who ship: simulate thousands of real calls, evaluate every quality metric, and optimize your prompts in one place.

No credit card · 200 free credits
$ rubrichq connect vapiretelllivekitpipecatvapi ✓ 1-click

Built by engineers who shipped voice AI for customer support — and got burned by it.

Every prompt tweak broke something we didn't test. RubricHQ is the test suite we wished we'd had.

Read our story →

Works with

VapiVapi
RetellRetell
LiveKitLiveKit
PipecatPipecat
ElevenLabsElevenLabs
OpenAIOpenAI

The platform

One platform. Pre-launch to production.

Auto-generate scenarios, test at scale

AI writes hundreds of realistic test calls — then runs them as concurrent voice calls.

app.rubrichq.io/live-simulations/scenario
A
Acme Health's Orga…
Owner
Platform
Dashboard
Test Agents
Co-Pilot
Metrics
Analytics
Prompt Optimizer
Evaluation
Live Simulations
Batch
Observability
Conversations
Notifications
Settings
A
Live Simulations
ScenarioPersona LibraryConversation AttributesAutomated Schedules
Manage and simulate your test scenarios.
Search scenarios...1P Creditor (Vapi)Generate by AICreate Scenario
NameTypeLanguagePersonaMetrics
Verify bot authentication2InstructionsEnglishProfessional CallerVoice Change Detection+18
Happy Customer Debt ExtensionInstructionsEnglishInterruptive PersonaVoice Change Detection+15
Sales - Product InquiryInstructionsEnglishProfessional CallerUser Greeting+1
Customer Support - Billing IssueInstructionsEnglishProfessional CallerCustomer Satisfaction
Payment Extension — Bad Connection (volume + network tags)2ConditionEnglishProfessional CallerUser Greeting
Sales - Product InquiryInstructionsEnglishProfessional CallerCustomer Satisfaction
Customer Support - Billing IssueInstructionsEnglishProfessional CallerCustomer Satisfaction
After-Hours Voicemail CaptureInstructionsEnglishProfessional CallerUser Greeting+3
Dispute Charge — Escalation Path3ConditionEnglishInterruptive PersonaCustomer Satisfaction+9
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Generate scenarios with AI
Generation started…
Reading your agent prompt
10 scenarios generated
Edge cases, happy paths, red-team
Review & approve
Add to your scenario library
Automated schedules
Select scenarios
Pick a suite to run
Set up a trigger
Nightly, hourly, or on deploy
Alert on anomalies
Slack & email when quality drifts

Every prompt change is a regression you haven't found yet.

Voice agents don't fail loudly. A new model, a reworded instruction, or a different TTS voice can pass your five manual test calls and still hallucinate a refund policy on call 312. You find out when a customer does.

Without RubricHQ
✕10–20 manual test calls a day
✕"Sounded fine to me"
✕Customers find the hallucinations
✕Deploy and pray
With RubricHQ
✓1,000+ calls simulated in minutes
✓Every call scored on 100s of metrics
✓Hallucination and compliance checks built in
✓A regression suite that runs before every deploy

Why teams pick RubricHQ over other voice AI testing tools

1

Test, fix, and re-test in one loop

Simulate calls, score them, rewrite the prompt, and re-run the same suite — then score live calls on the same metrics.

2

Fixes, not just failures

Optimize diagnoses why a call failed, rewrites the prompt, proves the fix against your suite, and pushes it back to Vapi or Retell.

3

Priced so you can actually start

Free, no card, public pricing. No "contact sales" wall before your first test.

Compare: vs Hamming · vs Coval · vs Cekura · vs Roark · vs Maxim AI

Test personas

Test with real-world caller diversity

Angry, confused, elderly, multilingual, adversarial — a persona library that mirrors your actual callers.

MA
Maria
US English
Angry

Long-term customer, frustrated about billing errors. Escalates quickly.

JA
James
UK English
Confused

Elderly user struggling with technical terms. Speaks slowly, repeats himself.

PR
Priya
Indian English
Direct

Tech-savvy power user. Asks pointed questions, expects precise answers.

HA
Hans
German accent
Impatient

Business caller on a tight schedule. Wants resolution in under 2 minutes.

CA
Carlos
Spanish accent
Adversarial

Tests policy boundaries. Tries to extract unauthorized discounts.

SO
Sophie
Australian English
Friendly

New customer exploring options. Easily influenced by confident responses.

Your first test run in minutes

STEP 01

Connect your agent

Add your agent's phone number, plus a Vapi or Retell key to sync its prompt, or a LiveKit or Pipecat endpoint for web calls.

STEP 02

Generate scenarios

We read your prompt and write happy paths, edge cases, and red-team calls, played by angry, confused, and adversarial personas.

STEP 03

Run and gate

Run a batch now, schedule it nightly, or block deploys in CI with our GitHub Action.

Start testing free →

No credit card

Ship voice agents you can trust.

Connect your agent and run your first batch of test calls in under 5 minutes.