Test before launch
Simulate
Auto-generate scenarios & run calls
Evaluate
Metrics & transcript analysis
Optimize
AI-rewritten prompt improvements
Monitor in production
Monitor
Live production call observability
Co-Pilot
Ask your calls anything
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RubricHQ vs Cekura
CompareReviewed September 11, 2026

RubricHQ vs Cekura

RubricHQ and Cekura both run test calls, score transcripts, and monitor production. Cekura has the longer track record and a self-improving "agent loop" that fixes agents automatically. RubricHQ's edge is a Co-Pilot that answers questions across your call data and an optimizer that learns a prompt rewrite from your good- and bad-call examples.

Both do
Test calls, transcript scoring, and production monitoring
RubricHQ adds
A Co-Pilot that queries your call data, plus a prompt-rewrite loop learned from good/bad calls
Cekura is known for
A longer track record and an automated agent-fixing loop

By Noor, Co-founder, RubricHQ

What Cekura is — Cekura (YC F24, formerly Vocera) is a QA platform for testing and monitoring voice and chat AI agents, with conversation testing and production drift detection.

The scorecard

Capability RubricHQCekura
Simulation channels
Phone, web, and text simulations
Phone, web, and text simulations
Scenario generation
Auto-generated from your agent prompt, a predefined library, from failure modes and agent behavior, or added by hand
Generated from agent behavior and failure modes, or added by hand — no predefined library
Adversarial red-teaming
Yes — adversarial personas and scenarios
Yes — adversarial personas and scenarios
Evaluation methods
Code-as-judge, LLM-as-judge, and audio metrics
Code-as-judge, LLM-as-judge, and audio metrics
Prompt optimization
Yes — diagnoses failures, learns a prompt rewrite from good/bad calls, pushes to Vapi/Retell
Yes — self-improving "agent loop" diagnoses failures and auto-applies prompt/config fixes
Ask-your-calls Q&A
Yes — natural-language Q&A across every call, transcript, metric, and tag
Co-Pilot runs platform actions (build scenarios, start evals); not for querying call data
Production monitoring
Yes — live production call observability with drift alerts
Yes — live production call observability with drift alerts
API access
Yes
Yes
CI/CD integration
Yes — scheduled runs and CI/CD release gating
Yes — scheduled regression runs and CI/CD gating
Supported providers
Vapi, Retell, LiveKit, Pipecat, plus custom providers on request
Vapi, Retell, ElevenLabs, LiveKit, Pipecat, Bland, plus Twilio, Telnyx, SIP/PSTN, Genesys, Kore
Self-hosting
Yes — on Enterprise
Yes
Pricing transparency
Public — Pay as you go ($0, 200 free credits) or Growth $399/mo, Enterprise custom
Self-serve — Startup $500/mo, plus usage-based and enterprise
Slack support
Yes — all customers
Startup plan ($500/mo) and above

How they differ

Co-Pilot: querying calls vs running actions

RubricHQ's Co-Pilot answers natural-language questions across every call, transcript, metric, and tag — "which calls had over five seconds of silence and ended with the customer hanging up?" — surfacing patterns you'd otherwise find only by listening through calls by hand. Cekura's Co-Pilot is built to run platform actions, like generating scenarios or starting an eval, that you can also do from its UI.

Prompt optimization

Both close the loop. Cekura's self-improving "agent loop" diagnoses failing scenarios by class, applies prompt or config edits to a clone, and re-validates until the suite passes. RubricHQ diagnoses why a batch failed, learns a targeted prompt rewrite from your good- and bad-call examples, re-runs the same suite to prove the change worked, and can push the new prompt straight to Vapi or Retell.

Compliance and regulated call centers

Cekura carries SOC 2 Type II, HIPAA, and GDPR compliance on its enterprise plans. RubricHQ is newer and still completing those certifications, but tends to go out of its way to meet a customer's specific compliance needs without a large price premium.

Frequently asked questions

Is RubricHQ a good Cekura alternative?+

Yes. RubricHQ covers the same core workflow — test calls, transcript scoring, and production monitoring — and adds a Co-Pilot that queries your call data in natural language plus a prompt-optimization loop that rewrites and redeploys prompts. Cekura is the stronger choice if you need SOC 2 / HIPAA / GDPR compliance certifications in place today.

What was Cekura called before?+

Cekura was formerly named Vocera. It is a Y Combinator F24 company.

Do RubricHQ and Cekura support the same voice platforms?+

Both support Vapi, Retell, LiveKit, and Pipecat. Cekura also lists ElevenLabs and Bland plus telephony and CCaaS integrations (Twilio, Telnyx, SIP/PSTN, Genesys, Kore). RubricHQ adds custom providers on request.

How much does Cekura cost?+

Cekura's self-serve pricing starts at a $500/mo Startup plan, with usage-based charges and enterprise tiers above it. RubricHQ starts free — $0 pay-as-you-go with 200 credits, no card — and Growth is $399/mo, Enterprise custom.

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Sources · reviewed September 11, 2026

Cekura details are drawn from public sources and change over time. Spot something out of date? Tell us.

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