Ask your calls anything.
Natural-language search across every call and test run. Get AI-synthesized answers backed by citations you can click through to.
Across the last 240 calls, 12 calls ended with silence gaps over 5s. The pattern concentrates on the Debt Collection Agent after balance-verification turns12, with average silence of 6.8 seconds before timeout.
Latency on these calls averaged 2.1s — 2× baseline — suggesting the agent was waiting on a slow tool call before responding3.
Plain English
No query language. Ask the same way you would in Slack.
Backed by citations
Every answer links back to the specific calls or runs behind it.
Questions for you
The dashboard auto-generates questions worth asking from your metrics.
Ask, don't query.
Discovery searches across every observed call and scenario run with OpenAI embeddings. Narrow by source type, agent, end reason, or duration — then let GPT-4o do the reading.
- Search observability calls, test runs, or both
- Filters: source, agent, end reason, min/max duration
- Example questions surface the moment you land on the page
- Save a question + its filters as a named query for later
Every answer points to real calls.
GPT-4o synthesizes a concise, data-driven response and cites the specific calls and runs it drew from. Click any citation to jump straight to the call detail or run result.
- Answers stay grounded — no free-floating claims
- Citations deduplicated per call, even across chunks
- Source badge distinguishes real calls from scenario runs
- Metrics from each chunk feed the synthesis — latency, silence, WPM, tone
Across the last 240 calls, 12 calls ended with long silence gaps. The pattern concentrates on the Debt Collection Agent after balance-verification turns, with average silence of 6.8 seconds before timeout.
Latency on these calls averaged 2.1s — 2x the baseline — suggesting the agent was waiting on a slow tool call before responding.
The questions you didn't think to ask.
Your dashboard surfaces AI-generated questions based on your custom metrics, plus a baseline set of 12 standard questions. One click runs the analysis.
- 2 custom questions generated per metric
- 12 baseline questions on latency, silence, interruptions, WPM
- Unread / read / skipped lifecycle keeps the carousel fresh
- Click Analyse to jump into Discovery with the question pre-filled
Which calls had silence longer than 5 seconds?
Which agent has the highest average response latency?
Show me calls where tone score dropped below 3
How it works
Production calls
Why it matters
What happens without Discovery?
Insights stay buried in dashboards
Your metrics are technically there, but answering a specific question — 'which calls had silence over 5 seconds?' — means exporting CSVs and writing queries nobody has time for.
You don't know what to ask
Knowing your agent has problems is not the same as knowing which questions surface them. Teams spend weeks chasing anecdotes instead of patterns.
Patterns hide across thousands of calls
A single bad call is noise. The same failure across 40 calls is a production incident. Without semantic search, you never see the grouping.
Don't let your AI embarrass your brand.
Find failures before your customers do. Free to start. No credit card required.